• BOOKINGS & RESERVATION

A Deposit require to secure each booking made. Amount of deposit is depend on package type. Balance payment on arrival date. A confirmation invoice only issued after received deposit.

Fail to make deposit booking by the due date. Booking will be cancel with notice.

 

  • CANCELATION & AMEND BOOKING

Deposit are not refundable for any cancelation or no show. Amend booking require 2 weeks before departure date with no forfeit deposit.

 

  • RATES

All package rate show in the website is include 6% GST and no other hidden cost. Camera License – RM5 per camera device and Park Entry Permit RM1 is not include in the package are Cleary written in every package details.

Service tax 10%, and peak season surcharge is waive by online booking only. Walk-in rate may apply those charges list above

 

  • PAYMENT

Online payment we have no charges any handling fees such as transaction fees, currency exchange rate fees, and Paypal 3.9% surcharge. All this surcharge fees is absorb by us. Your bank card changer is on your own, we have no idea how much is the charger fees on your credit card’s bank. You may check with your bank for more details.

Balance payment by cash term in MYR (Ringgit Malaysia). By credit card will surcharge 3% more.

All payment should made under:

Account Name: Han Travel Sdn Bhd
Bank: Maybank Berhad
Account: 5062 0300 1747
Bank Swift Code: MBB EMY KL

 

  • FORCE MAJEURE

Neither Han Travel / Taman Negara Travel nor the supplier shall be liable for damages of any kind arising out of changes to the rates, route, and time table, itinerary in respect of the product or service due to unforeseen circumstances or circumstances beyond our control.

 

  • POSSIBLE CHANGES

It is possible that due to inclement weather or any other unforeseen circumstances that itinerary or routings could be changed. The company will substitute arrangements of the similar standard, should it occur. However no refunds will be available.

 

  • TRAVEL REQUIREMENTS

It is your responsibility to obtain a visa (where required). Please ensure you have a valid passport for the duration of your trip. By Malaysia immigration rules & laws. Your passport must valid 3 months before passport expire date.

In Taman Negara have no Bank, ATM, and Money Changer. Please ensure to bring enough cash during your travel. Some resort may do small amount currency exchange but will low rate than the market.

 

NOTE:

Traveling in Malaysia, tour starting time and transfer departure time may not on time. Bear in mind, “You are in Holidays, no rushing. Stay calm and relax.”