Most of tourist ask question listed here, if you couldn’t find your answer. Kindly fill up the form on the right of the page.


If you choose payment “Credit card via Paypal”, a payment link send to your email from the tour operator after the invoice issued to you. If you choose “Bank transfer”, we will note our bank details with the swift code in your invoice. Once you already make payment, please email us the bank-in slip. A confirmation letter will only send to you once we receive your payment.

We only collect certain deposit from any booking that you made.  Balance payment pay on departure date. We don’t charge you full amount because transaction fees is expensive.

We understand that you may not have a printer handy when you’re traveling so it is not necessary to have a printed copy. However, we require that you show ID matching your reservation and also the Order # that is immediately emailed to you after you make your reservation. Invoice or any confirmation that send to you in PDF file should keep a copy in your smartphone. You will need to show at our office.

No, we do not charge any extra fees. The listed price is the price you pay. Including GST tax 6%. Any other fees exclude we will listed in every package or tour details page. Example: the photography license is not include, we note there extra RM5 per camera.

We will generate an invoice through Paypal and send the payment invoice to your email address. Open your email, read the invoice, and see the PayPal payment button. Click the payment button in the email. Log in Paypal if you have the Paypal account. If not, select the option 2: